Refund policy
Return & Refund Policy
Thank you for supporting our art. Because each piece is handmade or made-to-order, we do not offer returns or exchanges. Please review product details carefully before purchasing.
Originals
All original artworks are unique and one-of-a-kind. Once purchased, the sale is considered final.
Prints & Made-to-Order Items
Each print or made-to-order item is produced specifically for you. For this reason, we cannot accept returns or exchanges, even for changes of mind. Minor variations in color or texture may occur due to screen differences or the handmade process.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
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Photos of the item
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Photos of the packaging
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Your order number
We will gladly arrange a replacement for approved claims.
Shipping
Shipping costs are non-refundable. We are not responsible for lost or delayed packages once marked delivered by the carrier.
Questions
If you’re unsure about sizing, framing, or anything else, please reach out before ordering. We’re happy to help ensure your piece is perfect for your space.
Chargebacks
By completing a purchase, you agree to this return policy.
Chargebacks initiated for reasons covered by this policy will be disputed with documentation.